Student Complaint Policy

Acadia College provides an opportunity for students to make complaint in a fair and equitable manner.

The policy applies to all Acadia College students who are currently enrolled or were enrolled 30 days prior to the submitting there concern to the CEO. Any complaint received verbally or written is dealt by SEA/CEO. When complaint involve another person, SEA/CEO set up meeting with both concerned persons separately.

SEA/CEO makes note of meetings with both persons and try to resolve it, in case it is not, dispute resolution policy will come in effect. When complaint is about service, SEA/CEO makes written notes and issues specific notices to concerned staff so that complaint is fully addressed.

All stakeholders of Acadia College must comply with code of conduct policy.